Support

When password reset emails aren't sent with an email address you've used to attempt to sign in to the program, this is because there is not an account associated with the email address you've entered within our system. Most commonly, this occurs when students have purchased one or more of our standalone courses hosted on Udemy.com (listed on our Courses page) rather than enrolling in the Break Into CRE Academy membership, or when Break Into CRE Academy members attempt to sign in with a different email address than the one they used to enroll in the program (for example, a university or work email address versus a personal account). If you're running into this issue, make sure that you're using the specific email address you used when you first enrolled in Break Into CRE Academy, and a password reset email will be sent to you.

Some members run into this issue if they've used multiple email addresses to create more than one Break Into CRE Academy account. If you know you have an active subscription to the program and you're being prompted to make another payment, make sure you're logging in using the specific email address you used when you purchased your Academy membership (this is the one we sent an order receipt to when you enrolled). If you haven't purchased a Break Into CRE Academy membership and you're trying to access one or more of our standalone courses you purchased on Udemy.com, you can access these directly via your Udemy account.

Unfortunately, we don't currently offer private, live tutoring sessions.

If you've enrolled in Break Into CRE Academy on our monthly plan within the last 30 days, you are eligible to upgrade your membership and apply your initial monthly payment towards an annual plan. Just fill out the form below with your request, and we will be happy to take care of this for you. Out of fairness to members who commit to the annual plan up-front in order to receive the discount, we are not able to retroactively apply past monthly payments to an annual membership upgrade after the first 30 days of a member's initial enrollment in the program.

Because Break Into CRE is a third-party instructor on the Udemy platform, you'll need to contact Udemy directly for assistance with resolving issues on their website. To contact Udemy Support, you can follow the instructions shown on this page.

Our individual courses include video training, accompanying Excel worksheets, and limited Q&A support.

A Break Into CRE Academy membership will provide you with the same access to all 20 Break Into CRE courses, accompanying Excel worksheets, and Q&A support, but you'll also get instant access to our entire library of acquisition, development, and waterfall models for multifamily, industrial, office, and retail properties, over 100 sample Excel interview exam questions and case studies, exclusive access to the Break Into CRE Analyst Certification Exam, and access to private, members-only, email-based career coaching.

If you're only looking to work through one or two courses on a specific topic, enrolling in our individual courses can be a great option. However, if you're looking for an immersive, all-in-one training platform with significantly more features, downloadable files, a certification exam, and additional one-on-one support, a Break Into CRE Academy membership is what we recommend.

As a general policy, we don't offer discounts on Break Into CRE Academy memberships, including during seasonal promotional periods such as Black Friday or Cyber Monday.

The Break Into CRE Analyst Certification Exam is a rigorous, 50-question exam that typically takes our members four to six hours to complete. The exam covers topics including real estate acquisition and development modeling, commercial real estate lease modeling, equity waterfall modeling, and property valuation, and the skills tested within this assessment are indicative of the skills required of analysts and associates at top real estate investment, development, brokerage, and lending firms.

Out of fairness to Break Into CRE Academy members who pay a monthly or annual subscription fee to receive access to one-on-one, email-based career coaching, we're only able to provide career-related advice to Academy members with an active subscription to the program. If you're looking for more guidance on your own unique career situation, you can see all the details of the Break Into Academy membership here.